Terms and Conditions

Dispatch and Delivery

  • We dispatch orders Mon - Fri at 3.00 p.m
  • Most orders are made to order in our workshop, please allow extra time for us to manufacture the goods. We ask you to allow up to 10 working days for manufacturing process. We will advise you if the process will take longer than this.
  • We ship worldwide, prices start at £3.99 UK first class delivery, and from £18.99 within EU. All goods under 2 kilo are sent Royal Mail delivery, over 2 kilos will be sent APC.

Returns

  • Our stationery can be fragile. We will pack with plenty of bubble wrap, but despite our best efforts sometimes the goods may arrive damaged. If you receive an item that's damaged, please contact us within 14 days. Once returned we will replace or refund as appropriate. If you choose a replacement it will be free of any delivery charge.
  • You must obtain proof of postage for any returned parcels.
  • We offer a 14 day return policy if the goods are unwanted and returned in perfect condition. Postage will not be refunded for unwanted items and postage for a replacement will not be free of charge.